请教淘宝二手转让时退款中扣除运费的问题

hanhanone

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fandazzle

交易区新帖推荐

手机闲鱼支付页面又有新变化，出现了拒绝退款按钮。点击这个按钮之后，出现提示：“买家修改退货申请后，需要您重新处理。买家在X天X时X分内未响应，退货申请将自动关闭。”下面的按钮有三个“同意退款”、“淘宝介入”、“留言”。

现在这些是手机上的操作显示，不知电脑版是否同步。

fandazzle

没问题了，电脑上显示：”您对退款申请重新提出异议，需要买家（XXX）修改退款申请，请及时和买家进行沟通，以保障您的利益“。看来淘宝支付系统考虑得还是比较全面的。

fandazzle

meyu 发表于 2016-3-13 23:36
这是正常的流程，如果买家全额退款，你同意了，你是一点办法也没有，不熟悉规则只能吃亏了。

亦心立日 发表于 2016-3-14 00:56

不懂，联系TB的客服MM倾倾计咯



多谢两位朋友！

微风飘渺

zrj4891 发表于 2016-3-13 23:20
问题在买家，买家不应该申请全额退款，而应该申请部分退款，即申请退扣除300元后的款项。

这位兄弟说的完全正确

409120526

交易区新帖推荐

叫买家直接打300元到你支付宝，

409120526

收到货后全额退款就行了，简单

409120526

我上次买100元的东西。要求退货，我点收货，然后卖家微信转100给我，货明天寄回给他，很简单

409120526

我在家电买200元线材，卖家说开淘宝链接。我说不用，直接支付宝转200,第二天就收到货。还是有很多讲信用的卖家

fandazzle

多谢各位。买家诚信没有问题。但是，该了解的规则还是要尽量掌握。淘宝有第二次拒绝退款的设定，第二次拒绝之后才可请“淘宝介入”，这就给了双方解决误操作或协商的更多机会，对双方来说都是公平的。不错。